Collection Of Personal Information
We never collect any personal data ( such as name, address, phone number, or e-mail address ) from our web site, or by any other means, unless someone chooses to volunteer this information to us. All information that we collect from you is done for the sole purpose of writing suitable custom material for your occasion or event, to respond to any of your inquiries or comments, to be able to contact you with further questions about the occasion that you would like us to write material for, or to deliver your material to you. We will not use your personal information to market or solicit you with any products or services at any time.
The personal information that we collect from you includes, but is not limited to your name, country of origin, phone number and e-mail address, and is used to identify you as a specific individual. Depending on the occasion for which you would like to use our services, we may collect certain dates ( such as birth dates or anniversary dates ), hobbies, and personal interests solely for the purpose of writing you suitable material. Also depending on the event, we may collect similar information on people that you would like to mention in your material.
We keep any personal information and electronic correspondences for administrative and statistical purposes only. We do not give, lend, trade or sell any personal information obtained through our web site or by any other means to any third parties.
We provide the option of paying for our services using a secure third-party online payment solution. We do not receive at any time any personal financial information, such as credit card or bank account numbers that you disclose to the third-party online payment solution provider if you select to use them to pay for our services. The third-party online payment solution provider uses the Secure Sockets Protocol ( SSL ) with an encryption key length of 128 bits ( the highest level commercially available ) to process your financial information. However please note that no data transmission over the Internet can be guaranteed to be 100% secure.
Use Of Non-Personal Information
When you visit the Words2Touch.com web site, we automatically record some non-personal information about your visit. We record this information for statistical purposes in order for us to optimize our web site so that we create the user-friendliest web site for our visitors, as well as for our own marketing purposes.
The non-personal information that we collect from you includes, but is not limited to, your Internet Service Provider ( ISP ), the country where you live, the browser that you use to access our site ( e.g. Microsoft Internet Explorer, Netscape, ... ), from which web site you accessed our web site ( e.g. search engine, other web site, ... ), which of our web pages you viewed and for how long, and the date and time of your visit to our web site.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant requesting us to do so.
Policy With Regards To Children
If we obtain actual knowledge that we are dealing with a minor under the age of 13, we will attempt to contact a parent or guardian by phone for their consent before we fulfill any requests for our services to the minor. If we are not able to contact or do not receive consent from a parent or guardian we will terminate our service offerings to the minor. As well, any correspondences or information volunteered to us by the minor will be immediately removed and deleted from our files.
Information Privacy and Security
All information that you submit to us through our web site, which is hosted on a secure server, is password-protected and only accessible to authorized personnel of Words2Touch Speech Writing Services. All of our customer's information is also restricted in our offices.
We do use contract writers to write some of our material. In order for them to perform their duties we do share with them any information that you volunteer to us to write material specific to your needs. However these contract writers are bound to a confidentiality clause and are required to delete all information from their files once they have fulfilled their obligations to any customer that they serve.
Customer's Rights Concerning Access To Their Personal Information
At the request of any customer we will communicate any personal information concerning him that we have in our files. However no request for access or rectification will be considered unless it is made in writing by a person who proves that he is the person concerned or a person having parental authority.
Upon receiving a verifiable written request we commit to respond to the request for access or rectification with diligence and not later than 30 days after the date of the request. Access to the personal information contained in our files shall be free of charge. When we grant a request for rectification we will issue free of charge to the person who made the request a copy of any personal information modified or added or, as the case may be, an attestation that personal information has been deleted
However we reserve the right to charge any person making a request for access or rectification for any charges that we incur during the transcription, reproduction or transmission of such information. We will inform any person making such request, in advance, of the approximate amount that will be charged for the transcription, reproduction or transmission of information.
We reserve the right to refuse any request for access or rectification but will inform the person concerned of this refusal in writing, giving reasons, and informing the person concerned of the recourses open to him.
Links To Other Sites
We recommend that you read the privacy policies of other Web sites, particularly if you provide personal information on those sites.